Pricing and Shipping
Pricing
All in stock items are priced accordingly. Custom orders require custom pricing due to varying types of glass colours, textures and design complexity. Please fill out my contact form on my custom requests/contact page for a quote.
Ordering
Once you have received your quote and confirmed the order details, we require a 50% deposit to begin building your project. If you require drawings for your piece, a minimum 20% non-refundable deposit is required. This amount will be subtracted from the total quote. Once the drawing has been finalized, a 30% deposit (for a total of 50%) is required to build your project. If we are shipping your order, you will receive a picture of your project completed and crated, receive the outstanding balance, and ship you the project. For local projects, the balance is due upon completion.
We accept Visa, Mastercard, wire transfers, e-transfers, cheques and cash for the local orders.
Shipping
Due to the wide range of glass and products I sell, and the destinations we ship to, shipping charges are priced when we quote your glass. Smaller pieces will be shipped via a standard shipping box. For anything bigger than a wall hanging, I build wood crates for your project. Crates should be opened a.s.a.p. and the contents checked out. Damage should be reported to me immediately and we can set up a return of the order for repair or refund.